What is the Signature Programme?

Created for our most valued customers, our Signature Programme offers a curated
experience as a thank-you for your years of trust and support.

Request a callback from our Customer Care specialists to explore the privileges you can enjoy.

Signature Privileges

DEDICATED

SUPPORT

Signature customers enjoy direct access to an exclusive hotline, staffed by dedicated Signature Care Representatives who are ready to assist with bookings, enquiries, and troubleshooting.

PRIORITY

BOOKINGS

Signature customers receive priority booking (subject to terms and conditions), along with the flexibility to select their preferred technical team.

EXCLUSIVE

DISCOUNTS

Signature customers enjoy a 10% discount on all standard maintenance services, including Indoor Air Quality (IAQ) services.

AIR QUALITY

TESTING

Signature customers are entitled to one complimentary IAQ assessment per contract year, limited to single-parameter testing based on our in-house testing methods.

SPECIAL

DEALS

Signature customers are entitled to exclusive deals offered by our partners.

Signature Privileges subject to terms and conditions

Indoor Air Quality Testing for Signature Customers

Many homeowners are surprised to learn that indoor air can be 2–5 times more polluted than outdoor air.

Poor indoor air quality doesn’t just affect comfort; it can contribute to allergies, headaches, fatigue, respiratory irritation, and overall reduced wellness.

Your AC system plays a major role in circulating and filtering the air you breathe every day.

As a Signature Care customer, you enjoy the added assurance of access to our in-house
laboratory IAQ testing service

Common Issues	IAQ Parameters to Monitor
Stale Air	Air Temperature, Carbon Dioxide & Relative Humidity
Frequent coughing and sneezing	Particulate Matter (PM2.5/PM10), Total Volatile Organic Compounds
Musty Smells	Total Viable Fungal Count

Additional test parameters are available upon request and may incur charges.

Learn more about Signature Care