Due to expansion, we have moved offices three times in as many years. On the third move, we used Newway for our auxiliary air-con needs, which were very specific due to specialised, mission-critical IT equipment and 24 hrs office staffing.
Newway staffs were professional, sincere, and prompt during the long installation and testing process. When a building problem arose that affected our cooling systems, Newway stood resolutely with us until it was clear that the building was at fault, despite their endless denials and protests that it was not their fault. Ultimately, the building admitted it was their system’s fault and changed their whole chilled water supply.
That episode showed me the real ethos and value of this company. We are most thankful that we chose Newway.
Chairman | Grasshopper
Newway Systems has been providing professional insights pertaining to air conditioning and mechanical ventilation systems, computer room air conditioning systems and associated services.
They have definitely demonstrated strongly their technical capabilities in delivering the project even with a tight schedule. We are glad and happy to have them to be part of the implementation team to deliver successful projects for our customers. We do look forward to work with them continuously.
Division Head | ABB
Newway Systems installed the air-conditioning systems used in our premises. Since then, Newway has been servicing our air-conditioning systems regularly. Their staffs were efficient and responsible and also demonstrated technical competency. They were able to respond quickly to our calls and rectify the problems promptly whenever we encounter any problems.
We would strongly recommend Newway Systems to any company for any work on air-conditioning installation, repair and maintenance.
Manager | Airbus Helicopters
Thank you for your participation in our company’s project to renovate and retrofit our new R&D Centre. Despite the short notice given to you due to our prolong deliberation on the final design, you have given our project team valuable advices and insights into the air-conditioning plan and managed to complete the job well on schedule.
Your kind cooperation and coordination with our members had enabled a smooth progress and completion of the project on time. We appreciate your frequent presence on site, quick responses to our ad-hoc requests and also making yourself available and contactable at all times.
Finally, our team would like to thank you for your personal attention in this project and we look forward to working with Newway again in future. Keep up the good work.
Project Manager | Shimano Singapore
We would like to express our appreciation for your participation in our ACMV project in Singapore Changi Airport, Terminal One. Your involvement in the project enabled smooth progression and project completion as scheduled and that was most appreciable by us. We would like to thank you and your team for the effort and dedication. We look forward to working with Newway in the future.
Professional Engineer | Indeco Engineers
Newway was awarded a numerous installation of air-conditioner work in our premises. They are responsive, accommodate client requirement, meeting project schedule and process technical expertise for the sound installation. Their prices quoted for work are quite competitive.
I would strongly recommend Newway to any users who need replacement, upgrading and installation of air conditioner works.
C K Leow
Operation Manager | Singapore Turf Club
Your service team came down to do normal servicing for all four units today. I would like to say thank you to them for doing a great job. The job was done thoroughly and efficiently and they kept my place clean. I got to know Newway via online as one of the top five aircon servicing company. Hope it will continue to be great.
Resident | Segar Road
Your team came down yesterday to shift my fan coil. I’m so happy with the service. Your serviceman covered the whole room in plastic sheet and took amazing care not to damage any of the furniture or flooring. I’ve never seen a more professional job done by anyone.
Thank you ever so much Newway. You’ve earned a customer for life. I’ll be recommending your services to all my friends.
Resident | Marine Parade Road
The air cons were installed yesterday. I just want to commend your installation supervisor and his team. Kudos to them for carrying out their work diligently and professionally although they have to work really late through the evening/night. It was unfortunate that the installation and testing had taken a longer than expected time but I appreciate the hard work that they put in.
The supervisor, in particular, was patient in answering my queries. Although, it was late at night, he did not just go off after installation. He was testing the air con system to ensure that they are working well as it should be. I am glad that I chose Newway for the installation job. Many thanks for the great job done!
Resident | Lorong Ah Soo
I am very impressed by the way your company and personnel handles the customer. The two gentlemen who went to our home last Saturday were very professional. They performed their job without any complains and no time was wasted. I am so pleased to smell and see how clean our air-con unit afterwards that I forgot to asked their names. My girlfriend said that the air-con looks whiter and cleaner than before.
Anyways, thank you for everything and I am glad I tried your service. I will be recommending your services to my friends and colleagues. Actually, it should be highly recommended.
Resident | Bedok South Road
I wanted to let the managers know that the installation was completed last week, and that we are very pleased the aircon units are all functioning well. I was impressed by how careful the team was with cleanliness during and after install, and I thought the re-painting of the sections of wall and ceiling that were worked on, was a nice touch.
I especially wanted to highlight the high standard of service and professionalism demonstrated by your technical supervisor. He personally supervised and demonstrated to his technicians how each part of the install was to be done. The supervisor then took the trouble to show my wife and I around each newly installed unit, and demonstrated and explained the remote control functions. After the numerous problems working with our previous aircon servicing company, I found Newway a refreshing experience, and I look forward to continuing to work with your company.
Resident | Lorong Sarhad